ALWAYS UPDATING CLIENTS
Our home had been on the market for about 9 months prior to re-listing with Penny Morrison. We were growing very concerned as we were nearing completion of construction of our new home and needed to sell. As our realtor, Penny was in frequent contact with us via e-mail and telephone during our listing period. It was very reassuring for us to see the traffic generated by the on-line advertising and open house. Within a couple of months, we had a solid offer. I have great confidence in Penny’s ability, expertise, diligence and follow through. I would not hesitate to recommend Penny, and would certainly obtain her services again if the need arose.
NOT JUST A REALTOR, BUT A FRIEND
It is our pleasure to recommend Penny Morrison as a top real estate agent, who helped us in the purchase of two of our houses now. Our experiences with Penny in the past 4 years have only been positive. Her knowledge, intergrity, passion and drive make her the perfect choice as a realtor. In our hunt for a new home for our growing family, we built such an excellent relationship with Penny that it’s hard to just call her our “Realtor” as we now consider her a friend. Her honesty and care to our needs, is that of what you would expect from someone you consider a close friend, not someone just doing their job. Penny has grealty surpassed our expecations of what any Realtor in the Okanagan would have done for us, and we will continue to work with her on any future purchases/ sales for as long as she stays in the field.
REPEAT CLIENTS
We wanted to again say thank you for the excellence of the real estate service provided by yourself and your staff. Your personal attention to every detailed from setting the selling price, describing our property, assuring full exposure to potential buyers and the involvement of the broadest community of realtor interest could not have been better. Just as important, we believe your communication with us through every step of the process was flawless. Be assured, we have no hesitation in recommending your services to others.
LISTED & SOLD BY PENNY
Thank you for getting my place sold so quickly and for giving me the opportunity to put theSOLD sign up. That was a moment I have day-dreamed about for years.
I chose to list my property with Penny Morrison because I was very impressed with her professionalism, thoroughness, sincerity and wonderful personality.
She provided answers to most of my intended questions before I asked and gave acceptable explanations for questions I did. Penny was really on the ball, and offered helpful suggestions that made a lot of sense.
I am totally satisfied with this sale and I thank you so much.
BEST ADVICE!
It was Penny that ultimately inspired us to purchase one of our first condos. We saw Penny at Christmas one year and, at that time, we considered purchasing a new car. Instead, Penny managed to convince us to put our money towards a down payment on a home. It was perhaps one of the best financial decisions of our lives. That condo purchase was a terrific investment – inspiring us to upgrade our home a few years later. To this day, we are grateful for the wonderful guidance that Penny provided that Christmas long ago.
With much appreciation,
APPRECIATE YOUR HELP!
We do appreciate your help in our big move! It was difficult for me to actually ‘do it’. We find you very professional and that’s why we keep coming back to you for any real estate business.
VERY IMPRESSED
I was impressed with your handling of the sale of our house and even more with the way you arranged the timing of the sale of our house. The change of the takeover of our new house was also very beneficial as well.
I have recommended you to others who were contemplating a sale and will continue to do so. Thank You!
YOU’RE GOOD AT IT!
[This] move has been the smoothest and the most stress free, (and I have moved a few times in 80 years) due entirely to your professionalism and the “White Glove” program. (Linda Andersson is wonderful)
Have been singing your praises to whoever asks. Thanks again for who you are, and all that you have done to make this a positive experience!
Keep doing what you’re doing, ‘cause you’re very good at it!
WE SHALL SPREAD THE WORD!
Penny and team,
Both of us would like to thank you for your expertise and thoughtfulness during the sale of our condo. You made everything go so smoothly, and it was very much appreciated.
We shall spread the word!
Thanks for your guidance!
My one and only experience was made easier through the help that Penny and her team gave me leading up to the sale and then through the sudden and unexpected sale. Thanks, Penny, for your guidance and help – Ruth
Very professional with a warm personal touch
Very professional with a warm personal touch supported our decision to partner with Penny and her team over several years for 3 real estate deals. We highly recommended her to 2 neighbours who were immensely impressed. Whether new to buying or selling real estate Penny instinctively knows how to support and walk one through the life changing experience looking out for ones best interests. The marketing, photography and support services (including house cleaning to junk removal) was superb. – Sherry & Chris
Very pleased
We were quite pleased with how our transactions were handled during our process of downgrading to a new residence. – Howard & Shirley
We always recommend Penny Morrison Real Estate Group!
Penny had some excellent suggestions about how to stage our home to sell. She kept in touch with us during the whole process, explained what was going on and what viewers’ reactions were to our home. We finally sold our house due to her efforts to actively reach out and contact sellers on our behalf. We always recommend Penny Morrison Real Estate Group. – Betty Ann & Doug
Very professional and warm
Very professional with a warm personal touch supported our decision to partner with Penny over several years for 3 real estate deals. We highly recommended her to 2 neighbours who were immensely impressed. Whether new to buying or selling real estate Penny instinctively knows how to support and walk one through the life changing experience looking out for ones best interests. The marketing, photography and support services (including house cleaning to junk removal) was superb.
Sherry & Chris Reynolds
Pleased!
We were quite pleased with how our transactions were handled during our process of downgrading to a new residence.
Howard Tracey
Excellent staging suggestions
Penny had some excellent suggestions about how to stage our home to sell. She kept in touch with us during the whole process, explained what was going on and what viewers’ reactions were to our home. We finally sold our house due to her efforts to actively reach out and contact sellers on our behalf. We always recommend Penny Morrison Real Estate Group.
Betty Ann & Doug Xenis
Thanks for your guidance and help
My one and only experience was made easier through the help that Penny gave me leading up to the sale and then through the sudden and unexpected sale of my family home. Thanks, Penny, for your guidance and help. Now almost 4 years later I’m over the shock of the sale of the family home, but part of the Strata executive of Heritage Court and enjoying the neighbors that are part of this complex.
Ruth Manning
Fabulous to work with
Suggested by someone who had recently bought a property with his help, Darren was fabulous to work with! He was able to work with me over the phone and via email since I was in another province. I would have no hesitation in either recommending him or working with him again.
C. Beaton
Good job!
Thanks so much for the service in both the sale and purchase of our homes. This is our second time working with Penny and her team and we are very impressed with their efficient and professional service! Good Job Penny Morrison Real Estate Group!
Joanne & Peter Kaufhold
Highly recommend
We are extremely happy with the service we received throughout the entire selling and buying process. Eric and Penny were very professional, easy to talk to and very helpful, never leaving us feeling like we were being rushed to make a decision. Would highly recommend them.
Blair & Marilyn Noel
I couldn’t be happier
Eric, Heather and Ana (the whole team for that matter) were first class all the way. They supported my decisions thru the selling process but also offered advise here and there. Eric and Heather were both available whenever i had a question or a concern, most of which came out on subject removal day. As a seller I couldn’t be happier, they sold my home in 31 days for what I wanted, it was the best case and because of all of this, I highly recommend the Penny Morrison team. Thank you.
Aaron Rattray
Easy as could be
Through Eric and Heather’s patience and guidance I purchased my first home with the Morrison group. They made the process as easy as could be, supplied all requested documents in a timely manner and displayed knowledge and professionalism throughout the whole sale. Their attention to detail and customer service was truly appreciated. I would recommend the Morrison Group to anyone who is looking to buy or sell a home in Penticton and the surrounding areas!
Felicity Johnson
Awesome job!
99 Days from list to sold Eric did an awesome job had many views of property. gave good notice of days when clientele wanted to view I would recommend going with this agent again as we are returning clients.
Kevin & Randy Fretz
Amazing!!
My family dealt with Heather Bifford and she is amazing!!
Leanne & Troy Adams
Above and beyond
Great experience! They went above and beyond what I expected. Made selling our old home and buying our new home a stress free and exciting experience. I strongly recommend this highly effective team if you ever are buying or selling a home. Thanks again!!
Jess S. & Mike K.
Took the time to answer all our questions
Eric was great. He took the time to answer all our questions and helped us to find our new home. I would highly recommend the Penny Morrison Real Estate Group.
Paul & Carol James
Best interests in mind
We just completed our 5th transaction with Penny Morrison Real Estate Group and we are extremely satisfied with their service. Penny’s team truly showed that they are working FOR us and have our best interests in mind in selling our house and helping us with the purchase of our new house. Their team is extremely helpful, and made themselves available to us whenever we needed them. Further to this, they have introduced us to their network of top notch local vendors that aided in making the transaction process as smooth as possible. Your business truly is one of a kind and have made us feel like a part of the family through it all! Thanks to all of you.
Craig & Sara Rasmussen
Always available
I couldn’t be happier selling for 99% of asking price! As an out of town owner listing my property in the middle of winter, the Penny Morrison Real Estate Group delivered results. They were always available, provided timely updates during the listing period and went above and beyond to coordinate access for my trade contractor following the property inspection. Thank-you to the whole team for make this transaction so easy.
Leslie Fowler
Wonderful experience
Wonderful experience to work with Eric and Heather. As my first detached home purchase, the Penny Morrison group made the process easy, and they were prompt with any questions I had. Eric was very patient and knowledgeable with the countless houses we viewed and ultimately, found exactly what we wanted. The offer & closing was a breeze. I will use them again should I be in the market. Highly recommended.
Lance Bennison
Fantastic to deal with
The Penny Morrison team was fantastic to deal with. Kept us informed with throughout the whole process. We highly recommend using them.
Tim & Andrea Widdowson
Great to work with
Eric and Heather were great to work with. They were helpful, knowledgeable, and professional. I really appreciated that they got back to me quickly when I had questions or concerns. I am very happy with our new place and grateful that the process went so smoothly. Thank you Eric and Heather.
Shona N.
Prompt and professional
Thanks to the professional and caring Penny Morrison team (Penny, Eric and Heather) for handling the sale of our properties. The sale was prompt and professional. Penny was always available to answer questions and lead us through the process. It was a pleasure working with them . Thanks so much . We would highly recommend the Penny Morrison Real Estate Group.
Sue Giannotti
Helpful and knowledgeable
Helpful and knowledgeable. Sold my property quickly and over asking. Highly recommended.
Sarah House
Worked very hard for us
I highly recommend realtor Eric Bifford with Penny Morrison Real Estate Group in Penticton, and the surrounding area. Eric worked very hard for us, our wishes and ideas were openly welcomed. Eric provided excellent advice, and looked after our best interests. Eric did not pressure us towards a transaction that we would not be completely satisfied with just to make a sale. Having Eric as our realtor was a very positive experience, and I have no reservations recommending him.
Martin & Theresa Doll
Amazing experience
Amazing experience dealing with Eric, Heather and Penny. I highly recommend using their services.
Brad Sawa
Couldn’t imagine a better realtor
Couldn’t imagine a better realtor. They all went above and beyond the expectation. No complaints at all.
Dom & Deb
Highly recommend this very professional team
From our initial search for a lot, through two failed offers, and finally to the successful purchase of our home in Summerland, Eric was there for us. He excelled at keeping us informed of options, progress, and roadblocks along the way. Heather ensured documents were correct and delivered in a timely manner and supported Eric and us in our quest to have a place in the Okanagan. I would highly recommend this very professional team!
Maureen & Bill Bingham
Delight to work with
It was a delight to work with Eric. His advice and support made the purchase of my house in Penticton a good experience.
Rebecca Catley
We highly recommend them
We were extremely happy with our realtor experience with the Penny Morrison group . Eric Bifford our realtor was very professional and was able to accommodate us when we needed to see properties. We saw a lot of properties but got the house we wanted! We highly recommend them.
Jill Lawson & Ron Rocher
Professional and attentive
We recently purchased a condo in Penticton and Eric Bifford was our agent. We cannot say enough about the excellent service we received from Eric. From start to finish he was professional and attentive at all times. All questions and requests were dealt with quickly and professionally. We would certainly not hesitate to recommend Eric if you are in need of Real Estate services now or in the future.
Larry & Bonnie Johnston
Wonderful experience
I had a wonderful experience with Eric Bifford who helped me find exactly what I needed. I’m so thankful for his professional and friendly support!
Donna Martin
We couldn’t be happier with the results
Our family had to move across the country during the pandemic and in a seller’s market. Houses were selling fast. Finding a home and touring it before it was sold was a challenge from 4000+ kms away. Thankfully, we were introduced to Eric Bifford, who made buying a home from far away so much easier. If we wanted to know more about a home, he had the answers to us right away. If we wanted to tour a home, he made sure to get us in as soon as possible for a virtual tour.
When we found a home that we wanted to make an offer on there were, of course, other offers on the table from other buyers. Eric was a natural at reading the offer situation playing out and advised us through his experience to successfully win the bidding process for what is now our new home! We couldn’t be happier with the results.
If you need to sell your home or if you are looking to buy a home in the Okanagan, we highly recommend Eric and the Penny Morrison Real Estate Group. They are a team of professional and caring people who will work with you to achieve your best possible results. Thanks Eric!
Leslie & Kevin Follows
Best Selling Experience
Wonderful service. I must say, this was the best selling experience I’ve had. We were absent owners, Penny organized a maintenance man and cleaner to come in and touch the place up. She prepared a comprehensive information packet for us on the market and helped position us in the perfect price range for us as sellers and for the buyers. Her team was also spot on. Very efficient in all aspects of closing the deal.
- Becky Rippel
Flexible, Knowledgeable, and Professional
Heather, I want to thank you so much for assisting me with my purchase here in Penticton. You were so flexible, knowledgeable, and professional, and answered many questions as they came up and in a timely manner.. I thought that as I was purchasing here but lived in the lower mainland it might be a bit more challenging as I would be selling in Port Moody Moody and buying here at the same time. However, you made it so smooth and were available every time I needed to contact you. You made a stressful time so much easier. And we love our new home! Thank You.
- Heather Laidlaw
Huge Thank You
Penny listened to what we were looking for in a property and was upfront and honest. Our initial meeting, we looked at several houses and we purchased our forever home.
Being new to the area, she pointed us in the right direction and provided us with pertinent information on the community. Eric and Heather, thank you too for assisting us and coordinating our meetings when Penny was unavailable. A huge Thank you to each of you for making our move a less stressful experience.
- Lee Jones
Thorough and Professional
Your team was very thorough and professional. We really appreciated how you were on top of things and how you kept us informed every step of the way. We appreciated your patience and expertise. Your insight was extremely valuable. I would highly recommend your team. Thank you!
- Jo Ragno
Penny’s good grasp of the state of the market was of primary importance
Morrison Bifford did an outstanding job of selling our property. Penny’s good grasp of the state of the market was of primary importance. It enabled us to pick a realistic price point which was attractive to buyers.
Once the listing price had been decided upon, Penny and her team did an excellent job of marketing the property. Penny oversaw the production of an extensive video tour and photos of the interior of the property which showed it to good advantage. These were complemented by shots of the exterior and bird’s-eye views of the immediate vicinity highlighting the attractiveness and amenities of the setting.
Friends who viewed the photos and video tour predicted that our place would sell quickly. They were right. There was a flurry of showings followed quickly by offers. Less than a month after the property was listed, the subjects were removed from an accepted offer and a sale at the asking price was finalized.
We’re very pleased that we chose Penny to be our agent and would not hesitate to recommend her as a realtor to anyone who is thinking of selling their property.
BM & CD
